Terms and Conditions
Breck Smith Art wants to make sure you are 100% satisfied with your purchase and we give you one of the more generous return policies among art businesses. You have 30 days to decide whether or not you wish to keep the painting, and if not, 7 additional days to return it. Should a painting arrive damaged, we need to know as soon as possible, so we give you 7 days to notify us of the damage. At that point contact us directly for packing instructions. (See "How to Return Undamaged/Damaged Artworks” sections in “Returns Policy.”) In either case, the first step is to notify us so that we can give you a return authorization. (Again, see “Returns Policy.”)
ABOUT OUR FRAMES
In some cases we have paintings that have already been framed by the artist, and this is noted in the description area. If you prefer to have the frame removed in order to choose your own frame, please let us know before shipping and we will happily accommodate this request and reduce the price of the painting to reflect this change. We normally use “floater frames,” in which the painting sits in a recessed frame with a small open air area around it, which we can obtain at an artist’s discount and offer to you at a lower price than you would pay at a frame store. For framed paintings, frame cost is already included in the list price. Our floater frames are natural wood colored with black interior or whitewashed wood colored with a whitewashed wood interior. We will be happy to send you photos of your work in its current frame.
Please let us know before we ship your artwork if you want us to remove the frame from a work listed as framed, as shipping framed paintings and drawings is costly and you will be responsible for all shipping costs if you decide to return a painting or drawing to us to have the frame removed. To request a painting be unframed, please call 919-819-6089 between the hours of 9:00 AM – 6:00 PM EST Monday through Saturday or email email@example.com or through our website’s contact page.